99pkr is built for entertainment. Cricket betting, live dealer casino, slots — all of it is meant to be fun. And keeping it fun means playing within your limits. This page explains every responsible gaming tool available on 99pkr, the warning signs of problem gambling to watch for, and how to get support if you ever need it.
Age restricted platform
All tools are self-service — access them any time from your account settings without contacting support
Set daily, weekly, or monthly caps on how much PKR you can deposit into your 99pkr account. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a mandatory cooling-off period — reducing a limit is instant.
Set a time limit for your play sessions. When you reach your chosen session length, 99pkr will send you a clear on-screen notification reminding you how long you've been playing. The decision to continue or stop remains with you.
Request a temporary or permanent closure of your 99pkr account. You can self-exclude for 6 months, 1 year, 3 years, or permanently. During the exclusion period, you will not be able to log in, deposit, or bet. This tool is for anyone who feels their gambling has stopped being entertainment.
Not ready for full self-exclusion but need a short break? A cooling-off period locks your 99pkr account for 24 hours, 7 days, or 30 days. It's a lighter tool designed for players who want to pause without committing to a long-term exclusion.
Set a maximum PKR amount you are willing to lose in a given period. When you reach the limit, you will be prevented from placing further bets until the period resets. This is separate from deposit limits and works at the betting level.
If you're concerned about your own gambling or someone else's, our support team is available around the clock via live chat and email. All responsible gaming conversations are handled with complete confidentiality — English and Urdu support available.
At 99pkr, the 18+ age restriction is not a formality — it is a firm policy that we enforce at multiple points across the platform. Gambling by minors causes serious harm, and we take every reasonable step to prevent it.
During registration, every user must confirm they are 18 years of age or older and provide a valid Pakistani mobile number for OTP verification. Before any withdrawal is processed, users must complete full KYC verification including submission of a CNIC or passport copy confirming their date of birth. Any account where underage access is suspected is suspended immediately, pending investigation.
If you are a parent or guardian and you believe someone under 18 in your household may have accessed 99pkr, please contact our support team immediately. We will investigate and act without delay. We also recommend using parental control software on shared devices and keeping your 99pkr login credentials private.
Any winnings generated via an account found to belong to a person under 18 will be forfeited and the account permanently closed. This applies regardless of how much was wagered or won.
Access your account via the 99pkr Login page using your registered mobile number and password.
Find the "Responsible Gaming" section within your profile settings — it's clearly labelled in the account dashboard.
Select from Deposit Limits, Session Reminders, Loss Limits, Cooling-Off, or Self-Exclusion. Each tool has a brief explanation before you confirm.
Enter the PKR amount or time period. Limits take effect immediately upon confirmation. You'll receive an email or SMS confirmation to your registered number.
If you need assistance activating any responsible gaming tool, our 24/7 live chat team will guide you through it in English or Urdu within minutes.
Online gambling — cricket betting, casino, slots, live dealer games — is entertainment for the vast majority of Pakistani players who use 99pkr responsibly. But for some people, gambling can become a problem. Here are the signs to watch for in yourself or someone you know:
You find yourself spending more PKR than you intended or chasing losses to "get back" what you've lost.
You think about gambling frequently — planning your next session, calculating potential winnings — even when you're not playing.
You are borrowing money, using savings, or avoiding bills to fund your betting or casino activity.
You have tried to stop or cut down on gambling but found it very difficult or impossible to do so.
Gambling is affecting your relationships with family — in Lahore, Karachi, Islamabad, or wherever you are — or your professional life and sleep.
You feel anxious, irritable, or low when you are not gambling and feel that gambling is the main way you relieve stress.
If you answered yes to two or more of the above, we strongly encourage you to use the 99pkr self-exclusion tool or contact our support team. Taking action early makes a significant difference.
Most of our players never experience a problem. These straightforward habits are what responsible 99pkr players have in common:
Decide in advance the maximum you're willing to deposit and wager in a session. Use the deposit limit tool to make this automatic.
Every game result at 99pkr — cricket betting or casino — is independent. Losses are losses. Chasing them by increasing stakes nearly always makes the situation worse.
Use the session reminder tool to be notified when you've been playing for your chosen duration. Step away, have a chai, come back with a clear head.
There is no guaranteed way to win at casino games or sports betting. The house always has a mathematical edge. Treat any wins as a bonus, not an expectation.
Never share your 99pkr login details with anyone, especially family members under 18. Log out of your account when using shared devices at home.
If you or someone you know needs help with gambling, reaching out is the most important step. 99pkr's support team is available 24 hours a day, every day — including Eid and Pakistani public holidays.
Available 24/7 directly on the 99pkr platform. Our team handles responsible gaming requests with full confidentiality. Response time is typically under 3 minutes.
Email: [email protected] — mark your message "Responsible Gaming Request" for priority routing. Available in English and Urdu.
If you need your account closed immediately, contact live chat and say "self-exclusion request." Your account will be suspended within minutes, no questions asked.
Gambling-related harm is real and it affects people across Pakistan — in Karachi, Lahore, Rawalpindi, Faisalabad, and everywhere else. If gambling has started affecting your finances, your relationships, or your mental health, please use 99pkr's self-exclusion tool today and speak with someone you trust. Your account can always be reopened when you're ready — but your wellbeing comes first. 99pkr exists to provide entertainment, and we take no pride in a player continuing to gamble when it is harming them.
Cricket betting, live dealer casino, 500+ slots — all in PKR. Set your limits, play for entertainment, and use the responsible gaming tools in your account settings any time. 18+ only.
18+ Only. Gambling involves financial risk. Please gamble responsibly. 99pkr is an entertainment platform.